Frequently Asked Questions
What is Escorted Travels?
Escorted Travels is a travel service platform powered by Almar International Limited that offers customized travel experiences for frequent travelers, corporate professionals, and vacationers. We aim to make your travel planning seamless and stress-free.
What types of travel services does Escorted Travels provide?
We offer a variety of services, including flight bookings, hotel reservations, transportation arrangements, guided tours, customized itineraries, and much more. Our services cater to both leisure and business travelers.
How can I book a trip with Escorted Travels?
You can easily book your travel through our website by choosing your preferred services, including flights, hotels, and activities. Our customer service team is also available to assist you with your bookings.
Can I make last-minute bookings?
Yes! We offer flexible booking options to accommodate last-minute travel plans. Our system allows us to customize bookings even on short notice.
Is Escorted Travels only for corporate travelers?
No, we cater to a wide range of customers, including corporate professionals, frequent travelers, and vacationers. Our services are designed to meet the needs of all types of travelers.
Can I cancel or modify my booking?
Yes, we understand that plans can change. Please contact our support team at support@almar.hk for assistance with modifying or canceling your bookings.
Is it safe to book through Escorted Travels?
Yes, we prioritize the safety and privacy of our clients. Our platform uses secure payment methods, and we take every precaution to protect your personal information.
Do you offer travel insurance?
Yes, we offer travel insurance options to provide you with extra peace of mind during your journey. Please contact us to learn more about our insurance options.
How do I get in touch with customer support?
Our customer support team is available to assist you via email at support@almar.hk. You can also reach us through our website for live chat support.
What payment methods do you accept?
We accept a wide range of payment methods, including credit cards, debit cards, and secure online payment platforms. Our system ensures your transactions are secure.
Do you offer group travel services?
Yes, we specialize in organizing group travel, including corporate trips, family vacations, and more. Our team can customize packages to suit the needs of your group.
Are there any hidden fees?
No, we are transparent about our pricing. You’ll know exactly what you’re paying for before confirming your booking. Any additional charges will be clearly stated upfront.
Can I earn loyalty points or discounts?
Yes, we offer loyalty programs and discounts for frequent travelers. Be sure to ask our team about how you can save on future bookings.
Can I customize my travel itinerary?
Absolutely! We offer fully customized itineraries, ensuring your trip is tailored to your preferences. Let us know your interests, and we’ll create an experience just for you.
How do I track my bookings?
Once your booking is confirmed, you will receive a confirmation email with all your travel details. You can track your bookings through our website or by contacting our support team.
Can I book a trip to multiple destinations?
Yes, we offer multi-destination booking options. If you wish to visit several places during your journey, we’ll work with you to design the perfect itinerary.
What should I do if I have special requirements (e.g., dietary needs, accessibility needs)?
Please inform us of any special requirements during the booking process, and we will make the necessary arrangements to ensure a comfortable experience.
Do you provide airport transfers?
Yes, we offer airport transfer services to and from your hotel or designated location. Please include this option when booking your trip.
Is there a minimum or maximum duration for bookings?
There is no minimum or maximum duration for your bookings. Whether it’s a weekend getaway or an extended vacation, we can accommodate your schedule.
Can I book travel for someone else?
Yes, you can book a trip for someone else. Just provide their details during the booking process, and we’ll take care of the rest.
